Services available and recommended to immigrants
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Services available and recommended to immigrants

Newly arrived immigrants to Norway have to deal with various organisations and authorities. This includes the National Population Register, Kindergarten Office, local medical centre, Inland Revenue Service and Norwegian Labour and Welfare Service. A number of these organisations are examined in more detail below. It is important to know what exactly the different organisations offer and where to find them. Much contact takes place directly with government organisations, while other communication takes place over the Internet. Various forms can be downloaded from the Internet and much information can be found on the websites for the various organisations. Every municipality has its own website with information for residents.


Inland Revenue Service (Skatteetaten)

The Inland Revenue Service is responsible for collecting taxes and other revenue. A tax withholding card can be obtained at the tax office. This card is required for obtaining employment or receiving other taxable income. Most tax-related matters can be arranged online.


National Population Register (Folkeregisteret)

The National Population Register is part of the Inland Revenue Service. It is a public register of all persons who are residing or have resided in Norway. When changing address, the new address must be reported to the National Population Register within eight days of moving. This can be done online.
The National Population Register is also responsible for name changes and assigning personal identification and D numbers. The National Population Register must also be notified when a person gets married.


Norwegian Labour and Welfare Service (NAV)

The Norwegian Labour and Welfare Service is a public organisation that offers a wide range of services.
Its responsibilities include:

  • Child benefit
  • Cash benefit to stay-at-home parents with children under three years
  • Sickness benefit
  • Unemployment benefit
  • Disability benefit
  • Pension


The Norwegian Labour and Welfare Service also offers services to the unemployed. Many job seekers attend courses paid for by the Labour and Welfare Service aimed at helping participants find employment.


Right to an interpreter

Before an immigrant has learned enough Norwegian, he or she may need an interpreter. Civil servants working at, for example, the Norwegian Labour and Welfare Service, police station and public health service are required to provide information and guidance in a language understood by the user. Immigrants have the right to an interpreter paid for by the government.